Modern SupervisionCode: 24-MODSUP

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Course Details

203 Pages


This course is especially designed to teach you the essential knowledge of supervision and the key role that the supervisor plays in today's organizations. In most organizations it is recognized that the supervisory job is demanding and exacting. Success or failure of the entire organization is often conditioned by the competency at the supervisory level. This course attempts to present and discuss those things that are essential to being a successful supervisor. It is designed to meet the special needs of a person aspiring to a supervisory job, and the practicing supervisor. The course is applicable to all types of supervisory jobs whether in manufacturing, service, or not-for-profit organizations. For the potential supervisor the course affords a concise but complete presentation and acquaintance with the many problems that will be confronted. For the experienced supervisor the material provides an overall review, a broadening of supervisory horizons, and a kindling of new and fresh thinking in the supervisory area.


Major Subjects:

  • The supervisor's role
  • Making sound decisions
  • Objectives and supervision
  • Supervisory planning and control
  • Organizing and delegating
  • Communicating with employees
  • Motivating employees
  • Employee development
  • Building team effort
  • Counseling and appraising
  • Handling absenteeism and tardiness
  • Handling conflict
  • Supervising minority groups
  • Supervising employees with special problems
  • Living with the labor contract
  • Applying discipline
  • Cost reduction and methods improvement
  • Safety and the supervisor
  • Ethics and organizational politics
  • Managing supervisory time
  • Developing yourself

    Presentation Method:  QAS Self-Study


    Category:  Business Management & Organization


    CPE credit:  10 Hours

    Program Level:  Update

    Prerequisites:  None

    Advance Preparation:  None

    Exam expiration date:  Participants must submit exams for grading within one year from the date of purchase


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