Web Site Privacy Policy

Your privacy

We are committed to protecting your privacy. You have chosen to do business with us, and we recognize our obligation to keep the information you provide secure. You can be sure that our commitment to protect your information will continue under the principles and online guidelines described below.

What information do we collect?
When do we collect it?

We gather and analyze data regarding usage of our web site, including domain name, pages visited, length of user session, etc., as part of our ongoing site evaluation process. Also, in certain areas of our web site - such as when you place an order, when you download demo products, when you fill out a survey and when you enter a contest - you may be required to enter personal information (name, mailing address, email address, phone number) that allows us to identify you and contact you (if necessary). If you choose not to provide personal information, you can still browse most of our web site (the areas that do not require registration) anonymously.

Why do we collect the information?

To process and fulfill your order To notify you of your order status or alert you to product upgrades, special offers, updated information and new services To help us create content most relevant to you

What about “cookies”?

To provide better service and a more effective web site, we may sometimes use “cookies” as part of our interaction with your browser. A “cookie” is a small text file placed on your computer’s hard drive by our web page server. “Cookies” are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a “cookie” will be accepted. We use “cookies” to keep track of which items you have selected for your shopping basket during your online session with us and to determine if you have previously visited our web site and for a number of administrative purposes. These cookies do not collect personally identifiable information, and we do not combine information collected through “cookies” with other personal information to determine who you are or your email address.

Will American CPE disclose the information it collects to outside parties?

No, absolutely not!.  The information we collect is used to improve the content of our web site and to contact customers for marketing purposes. For example, based on the information you provide we may decide to inform you of existing American CPE products and services that we feel may be of interest to you. We may also use the collected information to help develop new products and services that we think customers may find helpful in the future. With the goal of bringing you greater convenience and more choices, we make portions of our customer list available to carefully screened companies that offer products and services that you also may enjoy and/or benefit from using. If you do not wish to receive such offers please let us know by emailing us. Please provide us with your exact name and address and we will be sure your name is removed from our in-house mailing list.  If you prefer to learn about new offers from American CPE through a specific medium - for example, through the mail - simply let us know your preference by sending us an email. At any time, customers can contact us to remove their names from such lists.

Keeping customer information
up-to-date

Keeping your account information accurate and up-to-date is very important. If you ever find that our records are incomplete, inaccurate or not current, please email us and we will correct the information as soon as possible.

Public forums

This site may make chat rooms, forums, message boards and/or news groups available to its users. Please remember than any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Notice to parents

American CPE does not knowingly solicit information from children. Likewise, we do not knowingly market to children. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

In summary

We are committed to protecting your privacy. We limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business. 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please email us.